Is my payment information safe?
Yes. We use industry-standard encryption (SSL/TLS) and PCI-DSS compliance. We never store your full credit card number.
[FAQ]
Frequently Asked Questions
Can I cancel my order?
Before shipment: Yes.
Contact us immediately:
- đź“ž +971565383905
- 📧 info@saleelparfums.com
We'll cancel and process a full refund within 3–5 working days.After shipment: You can refuse delivery or initiate a return.
How do I contact customer service?
- đź“ž Phone: +971565383905
- 📧 Email: info@saleelparfums.com
- ⏰ Hours: 10 AM–6 PM GST, Saturday–Thursday, Closed Friday
We respond to calls immediately during business hours and emails within 24–48 hours.
Are your products authentic?
Yes, 100%. All products are authentic, sourced from authorized distributors, and comply with UAE regulations. Every product comes with authenticity verification.
Do you have physical store locations?
Yes! Visit us at our stores throughout the UAE. Use the "Store Locations" link in the main menu to find the nearest Saleel Parfums store with directions and hours.