Absolutely. At Saleel Parfums all our fragrances are sourced directly from authorised distributors and brand partners. Every product we carry is 100% genuine and authentic.

Choosing the right fragrance is a personal journey. We recommend exploring the fragrance notes and family listed on each product page. Our Customer Care team is always happy to guide you towards your perfect scent.

We offer same day delivery within Dubai for orders placed before our daily cut off time. For all other Emirates delivery takes 2 to 3 working days.

All orders are processed within 1 to 2 business days excluding weekends and UAE public holidays.

Complete the return request through our system within 7 days of delivery. A member of our team will contact you within48 hours to arrange a convenient collection time.

Items must be unused, unaltered, and returned in their original packaging with all labels, tags, and authenticity cards intact. The original Order Confirmation must also be included.

Returns will not be accepted if the item has been used or opened, if original packaging or tags are missing, or if the return request is made after 7 days of delivery.

Credit and debit card refunds are processed back to the original card within 14 to 21 working days after the return is approved. For Cash on Delivery orders, our Customer Care team will contact you to collect your bank account details and transfer the refund amount directly to your account.

Please contact us immediately with clear images and your order details. We will arrange a replacement or full refund upon verification of the issue.

Please contact our Customer Care team and we will review your case individually.

We do not currently offer direct exchanges. Please return your item through the standard returns process and place a new order for the item you would like instead.